Frequently Asked Questions

We are an original and legitimate brand proudly based in Shanghai, China, specializing in high-quality, handcrafted dresses. Every piece is thoughtfully designed and produced with careful attention to detail, combining traditional craftsmanship with modern aesthetics.

Over time, we noticed that many unauthorized shops began selling imitations of our designs, which do not reflect the same level of quality and. To protect our brand and ensure that customers around the world can experience our genuine products, we made the decision to open this official global store.

This is currently the only official channel for international customers to purchase our original designs directly from us. Every item you buy from our shop is guaranteed to be 100% authentic and made by our dedicated team.

We truly appreciate your support and are committed to offering you a unique and high-quality shopping experience. You can learn more about us following this link

About us

Please refer to the detailed size chart provided on each product listing. We highly recommend checking your measurements carefully and comparing them to the chart before placing your order.

If you have any doubts or need assistance in selecting the right size, feel free to contact us — we’re happy to help ensure you get the best possible fit.

As each item is handmade, please allow for a size tolerance of 1–3 cm due to manual measurement variations. This is a normal and acceptable margin in artisanal garment production.

All our dresses are handmade to order, which means we start making your dress after you place your order.
Usually between 5-7 business days, depending on the design and current demand.

We strive to represent colors as accurately as possible.

However, color variations may occur due to:

• Different devices display colors differently.
• Natural vs. artificial lighting can affect color perception.

For certain designs, where indicated in the product description, we can accommodate minor custom adjustments. Please feel free to contact us before placing your order to discuss any specific requirements, and we will do our best to assist you.

However, please note that most designs cannot be modified, as the patterns for these dresses are already pre-made and finalized.

Cleaning:

• Hand wash in cold water
• Avoid soaking the garment to preserve its structure and color.
• Do not bleach or use harsh chemicals.
• Air dry the dress by laying it flat or hanging it in a well-ventilated area. Avoid direct sunlight to prevent fading.
• Iron on low heat if necessary, and always place a cloth between the iron and the fabric to protect delicate materials.
  
  Machine washing is generally not recommended due to the delicate nature of the fabrics and embellishments. However, if you must machine wash:
• To protect the outer fabric.
• To minimize friction.
• Gentle cycle with cold water.
  before washing.
• Remove detachable accessories before washing.
  
  

Storage:

Proper storage ensures your dress remains in pristine condition:

• Away from direct sunlight.
• To protect against dust and potential snags.
• Dresses with heavy skirts or embellishments for extended periods, as this can distort their shape.

Stains:

• Blot the stain gently with a clean, damp cloth. Do not rub, as this can spread the stain.
• For stubborn stains, consult a professional dry cleaner experienced with delicate garments.
  

Alter/ Modify the Dress:

• Consult a professional tailor experienced with delicate or couture garments.
• Avoid attempting alterations yourself, as this can damage the dress and void any warranty.